Your satisfaction is extremely important to us, and we are always working hard to improve our customer experience. If you’re not happy, we’re not happy and we would like to be given the opportunity to put things right as quickly as possible.
All of our products are tried and tested by us, and have undergone extensive testing and development. We don’t make a product available until we are completely satisfied and know that you will be too.
We are confident that you will be delighted with your order and the results your products achieve, but it is our customer guarantee to offer a full refund if in an unusual case you are not happy with your order. We offer a 14 day refund or exchange period and are happy to offer you a full refund or exchange on any unopened and unused products in their origional condition.
Please see our returns policy page for more details on returns and exchanges.